Brand Name: Varnavarthika Arts
Operated By: Varnavarthika Arts
Registered Address:
Varnavarthika Arts
3/38 Kumaran Kudil Main Road,
Thoraipakkam, Chennai – 600097,
Tamil Nadu, India
📧 Email: varnavarthika@gmail.com
📞 Phone: +91 9789890757
1. Introduction
At Varnavarthika Arts, we strive to provide high-quality handcrafted artworks and products. If you are not fully satisfied with your purchase, please review our Return & Refund Policy below.
2. Eligibility for Returns
Returns may be accepted only under the following conditions:
- Product received is damaged during transit
- Wrong product was delivered
- Product has major manufacturing defects
To be eligible for a return, the item must:
- Be unused and in original condition
- Be returned with original packaging
- Be reported within 48 hours of delivery
Customers must provide clear photos/videos of the damaged or incorrect product for verification.
3. Non-Returnable Items
The following items are not eligible for returns or refunds:
- Customized or personalized artworks
- Handmade products with minor variations
- Products damaged due to improper handling after delivery
- Sale or discounted items
4. Return Process
To initiate a return request, customers must contact us through email or phone with:
- Order Number
- Product photos/videos
- Reason for return request
Once approved, return instructions will be shared with the customer.
5. Refund Policy
Refunds will be processed only after the returned product is received and inspected.
Approved refunds may be issued through:
- Original payment method
- Bank transfer
- Store credit (if applicable)
Refund processing may take 5–10 business days depending on the payment provider or bank.
6. Replacement Policy
In eligible cases, customers may receive a replacement product instead of a refund based on product availability.
7. Shipping Charges for Returns
- If the return is due to a damaged, defective, or incorrect product, return shipping charges will be borne by Varnavarthika Arts.
- For all other cases, return shipping costs must be covered by the customer.
8. Cancellation Policy
Orders can only be cancelled before shipment confirmation. Once the order has been shipped, cancellations will not be accepted.
Customized or made-to-order products cannot be cancelled once production has started.
9. Contact Information
For any return or refund-related queries, please contact us at:
📧 varnavarthika@gmail.com
📞 +91 9789890757
